I’ve got two versions of TOM, one with “Pokémon” before the name and one without. Which do I use?
The version of TOM without “Pokémon” is the current version – you can safely uninstall the old “Pokémon” version.
The version of TOM without “Pokémon” is the current version – you can safely uninstall the old “Pokémon” version.
You’re using a high-DPI display, and the default settings in Windows don’t scale TOM properly by default. Right-click the icon for TOM, click Properties, go to the Compatibility tab, check …
All the buttons and text in TOM are super tiny/messed up! How do I fix it? Read More »
This is a known bug in TOM, but luckily it’s an easy one to fix. Dismiss the error dialog, save the tournament, and close TOM. Then, reopen TOM and open …
For some small screen resolutions, the default size of the Step 3 box is a bit too tall. Depending on the screen size, you may be able to resize the …
I can’t see the Verify or Print Roster buttons in Step 3, what do I do? Read More »
Submit a support ticket at https://support.pokemon.com/hc/en-us/requests/new?ticket_form_id=360000020293, choosing Tool Issue as the category and TOM as the subcategory.
The installation process for TOM can sometimes be confusing, so please look below for your operating system for more on how to get things working! Windows To install TOM on …